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Business process automation technologies can boost productivity by up to 87% while using fewer resources and provide a 113% return on investment in just three years, the Webcon experts recently explained.

According to a study done by Forrester Consulting on behalf of the above-mentioned company, businesses that have already adopted process automation solutions for internal operations report saving thousands of man-hours and experiencing a 67% acceleration of difficult external processes that enable them to provide exceptional customer service.

In addition to cost efficiency, automating workflows and eliminating repetitive tasks help companies improve employee retention and satisfaction, enabling them to better focus on client service and enhance their creativity in critical operational areas. Moreover, adopting low-code technology to build business applications allows companies to transfer invaluable employee know-how into an app. That not only ensures that everyone is following up-to-date procedures and best practices, but it also guarantees business continuity regardless of the fluctuations in team sizes and facilitates the onboarding of new employees, when the expansion needs of the business require it.

A Gartner study shows that automating processes and employing digitization will eventually differentiate successful companies from others and make a good investment when recession threatens. Amid predictions of an upcoming recession, dealing with rising inflation and a delicate geopolitical situation, Romanian companies should consider prioritizing cost reductions and improving operational productivity, thus leveraging the benefits of automation, Webcon representatives mentioned.

“Implementing a Low-code Application Development platform, like Webcon BPS, can be a game-changing solution for businesses seeking to streamline their workflow cost-effectively and flexibly. It enables the development of process-centric applications without coding – so much faster and by a fraction of the cost of custom-coded solutions. That’s why it became a go-to solution for organizations worldwide seeking a way to automate and better manage business processes. While quantitative benefits are important, unquantifiable benefits such as enhanced customer experience, employee satisfaction, business agility, and reduced human errors are an even greater gain,” Michał Rykiert, Director of Business Development EMEA at Webcon, mentioned.

Romania is considered a strategic market for the above-mentioned company, with great potential for developing and implementing automation solutions in the next few years. Currently, over 850 companies worldwide, including market leaders and important players such as Siemens Finance, Mitsubishi Electric, Pratt & Whitney, Huhtamaki, Societe Generale, Answear, Melitta, and MAN, are using Low-code Application Development Platform Webcon BPS to streamline processes and drive business growth.